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The use of virtual care has skyrocketed as patients and health systems have been forced to adapt to an unprecedented health crisis. 


 Healthcare executives and innovators will learn how providers, payers and other organizations are rethinking business models and realigning processes to better serve patients in a future where more care will be delivered virtually.

Healthcare leaders can attend this one-day virtual event at no cost.

Registrants get the benefit of attending the “live” event as well as access to the recording for up to 90 days.


All times are listed in Central Time Zone

Agenda subject to change

Download the Program Guide

9:00 - 9:05 AM

Opening Comments from the Publisher

Fawn Lopez, Publisher. Modern Healthcare and Vice President, Crain Communications

9:05 - 9:35 AM

Opening Keynote: Realizing the Potential of Virtual Care


Richard Isaacs, MD, Chief Executive Officer and Executive Director, The Permanente Medical Group; President and Chief Executive Officer, Mid-Atlantic Permanente Medical Group; Co-Chief Executive Officer, The Permanente Federation LLC

Chris Grant, Chief Operating Officer and Executive Vice President, Kaiser Permanente, The Permanente Federation LLC

The pandemic accelerated innovation and served as a wake-up call for healthcare organizations, highlighting challenges that include access to healthcare, equity and shortages of vital resources including clinicians, staff and hospital capacity. This presentation will explore how new technologies enabling virtual care can help to address these challenges now and in the future. Join this briefing to learn about how cultivating a culture of continuous innovation enables Permanente Medical Groups to: - Provide more accessible, affordable healthcare - Redesign care delivery to meet changing patient expectations - Optimize resources - Catapult healthcare into the future

9:35 - 10:05 AM

Leveraging Virtual Care to Realize Digital Health


Maria Castellucci, Content Strategist, Modern Healthcare

Tahir Haque, MD, Medical Director, Biofourmis

Derek Lo, Founder and Chief Executive Officer, Medallion

The future of healthcare is digital, with virtual care and technology solutions providing patients a seamless, convenient experience. During this discussion, thought leaders in digital healthcare dive into the current state of virtual care, what’s holding the industry back to realizing digitally enabled healthcare and how innovative partnerships and regulatory policies can make a meaningful impact.

10:05 - 10:35 AM

A Fireside Chat With AMA President Jack Resneck, MD


Maria Castellucci, Content Strategist, Modern Healthcare

Jack Resneck, MD, President, American Medical Association

Dr. Jack Resneck, a practicing dermatologist and vice chair of the Department of Dermatology at UCSF, has spent more than 20 years serving as a tireless advocate for physicians and patients. As the recently inaugurated AMA president, Dr. Resneck lays out in this fireside chat his key priorities specifically related to virtual care. He shares how virtual care has served as a critical benefit for physicians and patients throughout the pandemic and how the technology should grow and evolve from both a care delivery and regulatory perspective.

10:35 - 11:35 AM

The Healthcare Evolution: New Technologies for Expanding Patient Access


Ward Sparacio, Director of Commercial Innovation, Handheld Ultrasound, GE Healthcare

Lyle Backenroth, Director of Imaging Informatics, Nuvance Health

Marjan Ghazi-Askar, MD, Clinical Assistant Professor, Director of Pediatric Ultrasound Education and Director of Tele-Ultrasound Services, Department of Emergency Medicine, Stanford University School of Medicine

Tobias Kummer, MD, Emergency Medicine Physician, Mayo College of Medicine

Paul R. Sierzenski, MD, Senior Vice President and Chief Medical Officer of Acute Care Services, BayCare Health System


Demand for in-home and community care is rising as part of the push to make healthcare more accessible, convenient and personal. As virtual health models become more popular and ubiquitous, organizations will need the right technology to support these changing models. For instance, handheld ultrasound has use cases across urban and rural environments, enabling stronger access to care and better patient outcomes. In this session, experts will discuss this and other developments that can support virtual healthcare delivery today and in the future.

11:35 - 11:45 PM


11:45 AM - 12:45 PM

Using Virtual Models of Care to Adapt to a Changing Workforce Landscape


Lisa Gulker, Vice President, Product Management, Oracle Cerner
Amy Willson, Director and Nursing Executive, Oracle Cerner

Healthcare workforce challenges are driving shifts in care models as healthcare organizations work to understand and manage the resources needed to enable patients’ access to services, as well as support frontline caregivers. Health systems grapple with difficult decisions around how to cut relatively fixed costs while still serving their communities with high-quality care and trying to grow market share. This session will identify the factors impacting the healthcare workforce and offer fresh perspectives on innovative deployment of people, processes and technology that can help organizations nurture their care teams, increase efficiency and control bottom-line expenses.

12:45 - 1:15 PM

Closing Keynote: Expanding Emergency Care Beyond the ED Walls

Judd Hollander, MD, Senior Vice President of Healthcare Delivery Innovation, Thomas Jefferson University

The core value of emergency medicine is the ability to deliver care in acute and urgent conditions. It includes what patients value most—always being available to help them. If emergency physicians want to continue to be "availabilists" they need to truly deliver care anytime, anyplace, and telehealth is a major component of that. The speaker will discuss how emergency physicians can build telemedicine into their practices and take emergency care outside the emergency department to meet patients where they want to be met and solve access and growth problems for health systems.


1:15 - 1:20 PM

Closing Comments from the Publisher

Fawn Lopez, Publisher. Modern Healthcare and Vice President, Crain Communications

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About the Event

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